Case Study
Chicagoland Sports Appearance Connection

Membership Website for Sports Fanatics

Chicagoland Sports Appearance Connection (CSAC) is a premier event organization that connects fans with current and former professional athletes through autograph signings, meet-and-greets, and community events. With a focus on creating memorable experiences, CSAC brings sports enthusiasts closer to their heroes while supporting charitable initiatives and local causes.
CSAC is a premier event organization that connects fans with current and former professional athletes through autograph signings, meet-and-greets, and community events. The old website previously built on Drupal was bug ridden and full of user experience issues. Our focus was to rebuild and migrate users over to a modern subscription membership platform.
Client
CSAC
Industry
Sports
Project duration
6 Months
Go-Live
2021
CSAC before redesign
Key Challenges
Icon
Outdated design

The existing site had an outdated design that did not reflect the brand’s premium positioning.

Icon
poor user experience

Navigation was cumbersome, and the checkout process was not user-friendly, leading to high cart abandonment rates.

Icon
Mobile Responsiveness

The site was not fully optimized for mobile devices, which impacted mobile user engagement.

Icon
SEO and Performance Issues

Slow loading times and poor SEO performance were limiting the site’s visibility and reach.

Design & Development
1. Discovery & Research
Market Analysis

Understanding the competitive landscape and identifying industry best practices.

Analytics Review

Analyzing website data to identify areas for improvement.

Redesign Objectives

Defining clear goals such as improving site aesthetics, enhancing usability, and increasing conversion rates.

Information Architecture

Creating a new site structure to ensure intuitive navigation and content accessibility.

2. DESIGN

Wireframing and Prototyping

Developing wireframes and prototypes to visualize the new layout and user flow.

Visual Design

Crafting a modern, clean, and visually appealing design that aligns with the CSAC brand identity.

Responsive for All Demographics and Devices

Ensuring the design is fully responsive and optimized for mobile, tablet, and desktop devices of all sizes.

development
2. Discovery & Research
Market Analysis

Understanding the competitive landscape and identifying industry best practices.

Analytics Review

Analyzing website data to identify areas for improvement.

Redesign Objectives

Defining clear goals such as improving site aesthetics, enhancing usability, and increasing conversion rates.

Information Architecture

Creating a new site structure to ensure intuitive navigation and content accessibility.

3.development

Multilevel Suscription Tiers via WooCommerce

We selected WordPress Woocommerce as a robust ecommerce platform suitable for scalability and customization.

Custom Event Calendar with Member Specific Features

A private event calendar providing member only access

development
4. Testing & launch
Usability Testing

Conducting thorough testing to ensure the site is user-friendly and free of bugs.

Performance Testing

Optimizing site speed and performance.

Launch

Deploying the new site and monitoring its performance closely to address any post-launch issues promptly.

Benefits & Improvments
Icon
ENHANCED USER EXPERIENCE

Intuitive navigation and a streamlined checkout process with reduced cart abandonment rates.

A responsive design ensured a seamless experience across all devices, increasing mobile conversions.

Icon
IMPROVED AESTHETICS

The modern, visually appealing design aligned with the brand’s premium image, leading to an increase in user engagement.

Icon
BETTER PERFORMANCE

Optimized loading times and improved site performance enhanced overall user satisfaction and SEO rankings

Icon
INCREASED SALES

A more effective product display and an easier checkout process has led to a increase in online sales.

Icon
ENHANCED SEO

Implementation of SEO best practices improved organic search visibility, resulting in an increase in organic traffic.

Icon
SCALABILITY

The new platform allows for easier updates and scalability, ensuring the site can grow with the business.

Quote Icon
It's rare to find a partner who is extremely knowledgable in their field, very communicative and cares a great deal both about the design and development of their clients digital experiences, and Zealth has all those qualities and more.
Alan Parlov, Rival 11

Conclusion

The website redesign for CSAC successfully addressed the key challenges of the previous site. The project resulted in a modern, user-friendly, and high-performing ecommerce platform that not only enhanced the brand’s online presence but also significantly boosted sales and user engagement. The strategic approach to design and development ensured that the new website met the business objectives and set a strong foundation for future growth.

LET'S CONNECT

Ready to elevate your digital presence?