Expert Website Support
You Can Count On

We use Quickbooks for invoicing and offer a variety of convenient electronic payment methods including credit, debit, ACH, e-check, Paypal, and Zelle.

Monthly support subscriptions include a set number of hours available during each billing cycle. Unused hours do not roll over to the following month. If additional assistance is needed beyond your included hours, they are billed at our standard hourly rate.

For basic questions, we offer free consulting without charge. For more in-depth research or actual troubleshooting, all time is tracked and billable.

We pride ourselves on responsive support. Most tickets receive an initial response within a few business hours, and urgent issues are prioritized immediately.

Yes. Our monthly support plans include ongoing maintenance such as plugin updates, security scans, uptime monitoring, and performance optimization to keep your site running smoothly.

Absolutely. While our support plans are ideal for routine updates and fixes, we can also scope and quote larger projects like redesigns, new pages, or feature additions.

Yes. We support online stores built on WooCommerce, Shopify, Magento, and other ecommerce platforms. Common requests include checkout troubleshooting, payment gateway issues, product updates, shipping configurations, and platform maintenance.

Yes. We have extensive experience integrating websites with CRMs, ERPs, marketing platforms, payment processors, inventory systems, scheduling software, and other business tools.

Yes. Our team can investigate compromised websites, remove malicious code, restore backups when available, strengthen security settings, and help prevent future incidents.

Yes. We can help with security monitoring, malware removal, vulnerability remediation, plugin updates, firewall configuration, security hardening, and ongoing maintenance to reduce risk.

Yes. We can identify performance bottlenecks and recommend improvements related to hosting, caching, image optimization, code efficiency, third-party scripts, and overall website architecture.

We support a wide range of website platforms including WordPress, WooCommerce, Shopify, Drupal, Joomla, Sitecore, Squarespace, Wix, and custom-built websites. Our team also has experience with custom applications, integrations, and ecommerce platforms.