Case Study
Iron Orchid Designs

Redefining the Online Experience for a DIY Brand

Iron Orchid Designs (IOD) is a creative lifestyle brand that empowers DIYers by offering a distinctive line of high-quality tools for home décor and furniture transformation. From intricate décor stamps and moulds to versatile transfers, their products spark the imagination and help users bring their artistic visions to life. Blending vintage charm with modern design, the brand fuels a growing community of passionate creators and plays a key role in the expanding DIY movement.
Iron Orchid Designs had enjoyed a great deal of success and built a loyal following, but their original WooCommerce site was no longer keeping pace. Persistent plugin issues, an outdated design, and a lack of flexibility made it difficult to scale, and it prevented the brand from serving both retail and wholesale audiences effectively. IOD needed a modern, reliable platform to streamline operations and support continued growth.
Client
IOD
Industry
DIY products
Project duration
6 months
Relaunched
2023
IOD before the redesign
Key Challenges
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Outdated Site Experience

The previous WooCommerce site no longer reflected the brand’s creative identity or premium positioning, leaving users with a flat, dated experience.

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Navigation & Checkout Friction

Clunky navigation and a confusing checkout process led to user frustration and abandoned carts across both retail and wholesale audiences.

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Responsiveness Issues

The site was not fully responsive, making it difficult for mobile users to browse, shop, or complete purchases, impacting both conversions and reach.

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Performance & SEO Limitations

Frequent plugin conflicts, slow load times, and poor SEO structure limited the site’s visibility and made ongoing maintenance a challenge.

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No Wholesale Infrastructure

The brand’s growing network of stockists had no streamlined way to browse or order products—requiring manual workarounds and missed opportunities.

Design & Development
1. Discovery & Research
Market Analysis

We researched the competitive landscape and identified the best industry practices.

Analytics Review

We analyzed the website data to identify deficiencies and areas for improvement.

Redesign Objectives

We defined the project goals with regard to aesthetics, usability, and conversion rates.

Site Architecture

We created a new site structure for more intuitive navigation and increased content accessibility.

2. DESIGN

Wireframing & Prototyping

We developed wireframes and prototypes to visualize the new layout and user journey.

Visual Design

We developed a modern, visually rich design that captured the brand’s creative spirit and elevated the shopping experience.

Mobile Optimization

We ensured the site was fully optimized for a smooth, consistent experience across all modern mobile devices.

3. development

Wholesale Capabilities

We implemented Shopify’s B2B tools to create a custom-branded wholesale portal, giving partners streamlined access to exclusive pricing and products.

Retail Store Locator

We built a searchable, map-based directory that makes it easy for customers to find nearby retailers carrying the brand’s products.

4. Testing & launch
Usability Testing

We tested the site across multiple devices and browsers to ensure a smooth, intuitive user experience and resolve any functionality issues.

Performance Testing

We fine-tuned the site to deliver fast load times, smooth navigation, and reliable performance across desktop and mobile platforms.

Site Launch

We launched the site and closely tracked its performance to quickly identify and address any issues that emerged post-launch.

Benefits & Improvments
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Improved User Experience

Streamlined navigation, a simplified checkout flow, and mobile responsiveness made the shopping experience smoother for both retail and wholesale buyers.

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Updated AESTHETICS

A clean, visually rich interface aligned the site with the brand’s artisan aesthetic, boosting trust, engagement, and time on site.

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Stronger Performance & SEO

Faster load times and optimized page structures improved both user satisfaction and search engine visibility.

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Boosted Sales & Conversions

Improved product presentation and a frictionless purchase path contributed to increased conversion rates and online revenue.

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Wholesale Integration

The new B2B portal gave approved partners a dedicated space to browse and order products, eliminating manual order handling and improving wholesale efficiency.

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Scalable Platform

The new Shopify build allows for easier content updates, product management, and ongoing growth—supporting a fast-moving creative business.

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It's rare to find a partner who is extremely knowledgable in their field, very communicative and cares a great deal both about the design and development of their clients digital experiences, and Zealth has all those qualities and more.
Alan Parlov, Rival 11

The Final Result

Iron Orchid Designs’ new Shopify site provides a faster, more reliable platform that reflects the creativity and quality that have made the brand a leader in the DIY space. With improved performance, intuitive management tools, increased online visibility, and a seamless wholesale experience, the redesign positions the business for scalable growth across both retail and B2B channels.

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