Case Study
Crane USA

E-Commerce for Home and Nursery Products

Crane is a leading brand focused on improving indoor air quality and wellness through thoughtfully designed home and nursery products. Known for their signature humidifiers and air purifiers, Crane combines functionality with modern aesthetics to create products that blend seamlessly into everyday living spaces. With the expansion of their Crane Baby line, the brand also offers a curated collection of nursery décor, textiles, and wellness items designed to support healthy environments for families.
Crane, a leading manufacturer of home wellness and nursery products, sought to revamp their existing website and build 2 more to cover their brand expansion into additional industries. Our primary goals was to provide a unique experience on each site while maintaining brand consistency.
Client
Crane
Industry
Home & Nursery products
Project duration
On-Going
Go-Live
2022
crane before redesign
Key Challanges
Icon
Outdated design

The existing site had an outdated design that did not reflect the brand’s premium positioning.

Icon
poor user experience

Navigation was cumbersome, and the checkout process was not user-friendly, leading to high cart abandonment rates.

Icon
Mobile Responsiveness

The site was not fully optimized for mobile devices, which impacted mobile user engagement.

Icon
SEO and Performance Issues

Slow loading times and poor SEO performance were limiting the site’s visibility and reach.

DESIGN & DEVELOPMENT
1. DISCOVERY & RESEARCH
Market Analysis

Understanding the competitive landscape and identifying industry best practices.

Analytics Review

Analyzing website data to identify areas for improvement.

Redesign Objectives

Defining clear goals such as improving site aesthetics, enhancing usability, and increasing conversion rates.

Information Architecture

Creating a new site structure to ensure intuitive navigation and content accessibility.

2. DESIGN

Wireframing and Prototyping

Developing wireframes and prototypes to visualize the new layout and user flow.

Three Brands, One Family

Crafting a modern, clean, and visually appealing design that maintains brand consistency across all 3 sites.

Responsive for All Screens and Devices

Ensuring the design is fully responsive and optimized for mobile, tablet, and desktop devices of all sizes.

3. DEVELOPMENT

Platform Selection

We selected WordPress Woocommerce as a robust ecommerce platform suitable for scalability and customization.

“Shop the Look” Instagram Feed

A dynamic feed directly from Instagram with fully shoppable products.

Cross-site review syndication

Generating product reviews across external platforms such as Amazon directly on product pages

4. TESTING & LAUNCH
Usability Testing

Conducting thorough testing to ensure the site is user-friendly and free of bugs.

Performance Testing

Optimizing site speed and performance.

Launch

Deploying the new site and monitoring its performance closely to address any post-launch issues promptly.

Benefits & Improvements
Icon
Enhanced User Experience

Intuitive navigation and a streamlined checkout process with reduced cart abandonment rates.

A responsive design ensured a seamless experience across all devices, increasing mobile conversions.

Icon
Improved Aesthetics

The modern, visually appealing design aligned with the brand’s premium image, leading to an increase in user engagement.

Icon
Better Performance

Optimized loading times and improved site performance enhanced overall user satisfaction and SEO rankings

Icon
Increased Sales

A more effective product display and an easier checkout process has led to a increase in online sales.

Icon
Enhanced SEO

Implementation of SEO best practices improved organic search visibility, resulting in an increase in organic traffic.

Icon
Scalability

The new platform allows for easier updates and scalability, ensuring the site can grow with the business.

Quote Icon
The new site has received enthusiastic feedback from visitors for its ease of use and modern look and feel, which perfectly resonates with the client's vision, branding, and target audience. The team's effective communication stands out, as does their attentiveness and quick turnaround time.
Matt Meyer, Crane

Conclusion

The website redesign for the Crane brand successfully addressed the key challenges of the previous sites. The project resulted in a collection of modern, user-friendly, and high-performing ecommerce websites that not only enhanced the brand’s online presence but also significantly boosted sales and user engagement. The strategic approach to design and development ensured that the new websites met the business objectives and set a strong foundation for future growth.

LET'S CONNECT

Ready to elevate your digital presence?