Case Study
Baxter & Woodman

Transforming a Civil Engineering Firm's Digital Presence

Baxter & Woodman is consistently recognized as one of the nation’s top Architectural, Engineering, and Construction (AEC) firms by Public Works Magazine. The firm also maintains a recurring spot on Engineering News-Record’s prestigious Top 500 Design Firms list, reflecting its continued industry leadership.
Baxter & Woodman recognized that their website no longer reflected the firm’s capabilities or met the needs of its users. After years of incremental updates, the site had become cluttered, difficult to navigate, and out of step with their forward-looking brand. To address this, they required clearer content, a modern look, and stronger mobile performance.
Client
Baxter & Woodman
Industry
Engineering
Project duration
3 months
Relaunched
2020
Baxter & Woodman Before Redesign
Key Challenges
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Outdated Design

The website’s dated visual style no longer reflected the firm’s professionalism or modern service offerings.

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Poor User Experience

Cumbersome navigation and unclear content structure created friction and reduced visitor engagement.

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Mobile Limitations

The site was not fully optimized for smartphones or tablets, making mobile browsing slow and inconsistent.

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Weak Search Presence

Slow load times and SEO deficiencies were limiting the site’s visibility in search results and reducing traffic.

Design & Development
1. discovery & research
Market Analysis

We analyzed the competitive landscape to identify industry trends and strategic opportunities.

Analytics Review

We evaluated site data to identify user behavior patterns, pain points, and content performance gaps.

Redesign Objectives

We established clear project goals focused on layout, usability, and driving user engagement.

Information Architecture

We restructured the site to improve clarity, simplify navigation, and reorganize the content.

2. DESIGN

Wireframing & Prototyping

We developed wireframes and prototypes to visualize the new layout and user journey.

Visual Design

We developed a modern, clean, and visually appealing design that better aligns with Baxter & Woodman’s brand identity.

Mobile Optimization

We ensured the site was fully optimized for a smooth, consistent experience across all modern mobile devices.

Development
2. discovery & research
Market Analysis

Understanding the competitive landscape and identifying industry best practices.

Analytics Review

Analyzing website data to identify areas for improvement.

Redesign Objectives

Defining clear goals such as improving site aesthetics, enhancing usability, and increasing conversion rates.

Information Architecture

Creating a new site structure to ensure intuitive navigation and content accessibility.

3.development

Bid Center Design

We built a custom, dynamic bid center with PDF uploading and indexing capabilities to streamline the management of active and archived project bids.

4. Testing & launch
Usability Testing

We tested the site across multiple devices and browsers to ensure a smooth, intuitive user experience and resolve any functionality issues.

Performance Testing

We fine-tuned the site to deliver fast load times, smooth navigation, and reliable performance across desktop and mobile platforms.

Site Launch

We launched the site and closely tracked its performance to quickly identify and address any issues that emerged post-launch.

Benefits & Improvements
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ENHANCED USER EXPERIENCE

We implemented intuitive navigation and simplified key user flows, making it easier for users to find needed info, while a fully responsive design ensured a seamless experience across all devices.

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ELEVATED SITE AESTHETICS

The site’s updated visual design reflects the brand’s premium image, with clean layouts, modern typography, and consistent styling—contributing to stronger user trust and higher engagement.

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IMPROVED SITE PERFORMANCE

Page speed and technical performance were significantly improved through code optimization and image compression, resulting in faster load times, a smoother browsing experience, and stronger SEO rankings.

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INCREASED LEAD GENERATION

By removing barriers in the user journey and enhancing clarity throughout the site, we created a more conversion-friendly experience that has led to a measurable increase in lead submissions.

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ENHANCED SITE VISIBILITY

We applied proven SEO best practices across the site architecture, metadata, and content structure to improve organic visibility and attract more qualified traffic from search engines.

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ROOM FOR GROWTH

Built on a flexible, user-friendly platform, the new site makes it easy for internal teams to manage content and expand functionality—ensuring it can scale alongside the business.

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It's rare to find a partner who is extremely knowledgeable in their field, very communicative and cares a great deal both about the design and development of their clients' digital experiences, and Zealth has all those qualities and more.
Alan Parlov, Rival 11

The Final Result

The website redesign for Baxter & Woodman effectively resolved the major challenges the firm experienced with its previous site. The result is a modern, user-friendly, and high-performing website that elevates the brand’s digital presence and drives increased engagement and lead generation. A strategic approach to design and development ensured alignment with the firm’s goals and established a strong foundation for continued growth.

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